KLAS Spotlight on Zoom for Healthcare Examines Early Outcomes

Strengths

Source: ZoomKLAS recently issued a Spotlight on Zoom for health care. KLAS Spotlights are very first take a look at brand-new and emerging technology. Everybody knows Zoom, however how well does the service carry out for healthcare organizations seeking to manage the instant demands developed by COVID-19 as well as develop long-term strategic initiatives? In this Spotlight, KLAS takes a look at the early outcomes and fulfillment of some of Zooms health care consumers.

Zoom Key Strengths & & Challenges for Healthcare
Consumers

— Works as promoted

— Clients see value
in the service

— Quick executions, easy preliminary setup

Difficulties

— Phone/web support less responsive due to extreme growth

— Security is an issue for some.

— Lacks some whistles and bells other telemedicine products
might have

KLAS details 4 bottom lines to ponder for health care.
companies thinking about Zoom:.

1. The Solutions Long-Term Viability in Healthcare.

In order to stay competitive in health care, Zoom will need.
to enhance the services integration with EHRs and medical gadgets and also.
make it easier for clients to connect to a telehealth session.

2. Effects and Tradeoffs of the Underlying Technology.

Zoom recently embraced Oracle Cloud and likewise maintains the.
use of AWS and Azure cloud services. The mobile apps are developed in Java.
( Android) and Swift (iOS). The Zoom environment accommodates both failover and.
load-balancing services to support reliable and reputable service action.
times.

3. Governance.

Governance is a crucial consider driving success with both.
telehealth and teleconference capabilities. Assistance for how these capabilities.
will be used internally and externally will need to be established.

4. Telehealth vs. Teleconference.

To find out more about the report visit https://klasresearch.com/report/zoom-health/1810.

Health care companies require both telehealth and teleconference capabilities to effectively communicate with their staff and clients. Zoom needs to enhance its enterprise application integration and medical device connectivity to complete in the exploding telehealth market.

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