5 top priorities for Cone Health’s CIO amid COVID-19, cyber threats and more

Ben Patel, executive vice president and CIO of Cone Health in Greensboro, N.C., joined the Beckers Health care podcast to discuss his crucial top priorities and best suggestions for CIOs.

Below is an excerpt of the discussion. Click here to download the complete episode.

Question: What are your leading priorities?

The fourth container is the cybersecurity side of the story. Just recently we heard a great deal of huge corporations were hacked and were the victims of ransomware, so we are on our HITRUST journey and cybersecurity to be finished early next year. We are concentrated on that and trying to make certain we not just have the best facilities however also the policies and procedures and education around cybersecurity to minimize the risk.

The 2nd pail is data analytics, that includes how we recognize data, what analytics capabilities we need, what governance and facilities we require for not just information analytics but also cloud computing and tools etc.

The 3rd bucket right now due to COVID-19 is virtual care. All health systems have carried out platforms.

The 5th bucket is our IT operational design. We will need to recognize partnerships in order for us to make that change. The other thing is that we are looking at all the shadow IT designs to make sure that we have a really central design as we support our digital efforts.

Ben Patel: I would put my concerns into 5 big containers on top of our recent news. Weve revealed our intent to combine with Sentara Healthcare. As part of what we are doing for our due diligence is that anything and everything digital– from our digital method to the entire community of digital– our labor force and integration design is one container that includes specifying the infrastructure we need to support us and our consumer engagement method.

Q: What recommendations do you have for emerging leaders to manage the job of CIO?

BP: The very first thing I would say is, strength is a great quality that we require to develop, especially throughout these times of uncertainty and mayhem. Specifically in health care, the biggest thing would be how to collaborate between service and scientific IT.

All health systems have executed platforms. The 5th bucket is our IT operational model. The other thing is that we are looking at all the shadow IT models to make sure that we have a truly central design as we support our digital efforts.

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The other thing I discovered: The man with the plan wins. Have some sort of planned approach to each difficulty, whether its the innovation or developing a functional model or organization design with scientific and magnate that will genuinely assist.

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Ben Patel: I would put my top priorities into five huge pails on top of our recent news. As part of what we are doing for our due diligence is that anything and everything digital– from our digital method to the entire ecosystem of digital– our workforce and integration design is one bucket that includes specifying the infrastructure we need to support us and our consumer engagement strategy.