MedStar Health reduces ED visit lengths by nearly 63% after rolling out telehealth

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Jackie Drees –
Wednesday, October 28th, 2020

COVID-19 patients length of stay in an ED was minimized by 62.5 percent when a telehealth treatment alternative was carried out at MedStar Health in Columbia, Md., according to an Oct. 26 press release.

With the telehealth workflow, an in-person ED triage nursing staff provided low-risk clients with presumed COVID-19 infection to a remote company to be examined, thought about for testing and then perhaps discharged. 3 weeks after rolling out the new workflow, a chart review revealed that 153 of 302 clients were assessed and discharged by a provider through telehealth.

Researchers analyzed the impact that the systems new telehealth-enabled Evaluate-Treat-Disposition workflow in the ED had on go to length of stay and individual protective devices conservation. Their findings were released in The Journal of Emergency Medicine.

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The researchers likewise discovered that ED length of stay was 62.5 percent shorter for clients seen by means of the telehealth workflow compared to patients of equal intensity seen during the very same time duration. The health system also conserved 413 sets of PPE through the initiative.