Jessie Neitzer, compliance and quality officer at Montrose (Colo.) Memorial Hospital.
James Wellman, CIO for Findlay, Ohio-based Blanchard Valley Health System.
Ron Lewis, president of Spectrum Health Zeeland (Mich.) Community Hospital.
Stacey Gavrell, primary community relations officer at Glenwood Springs, Colo.-based Valley View Hospital.
Gabrielle Masson –
Wednesday, October 14th, 2020
Here is an excerpt from the discussion, gently edited for clarity. To see the complete session on demand, click on this link..
Throughout an Oct. 12 session at Beckers Community Hospitals Virtual Forum, a panel of leaders talked about establishing strong health care leaders through neighborhood connections.
Amidst the pandemic and beyond, organizations of all sizes can gain from the successes, leadership and culture of community medical facilities..
Concern: Why is the connection to community significant for all healthcare leaders and specifically those at community medical facilities?
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Ron Lewis: Weve really leaned on our community amidst the pandemic. We have fantastic relationships with a lot of organizations, one of which had to close their manufacturing. We asked if they could develop face shields for us, and overnight they became a face shield business, producing guards for west Michigan. We would not have even called them– we would have been browsing the nationwide market if we hadnt had that relationship and trust. Instead, we were able to resolve the issue with an organization 1 mile away. Thats why the relationships we form every day in fact prepare us for tomorrow, not simply today.
Jessie Neitzer: Without strong, trusting relationships, very little development is made. In a little community, if we dont have those relationships, we wind up competing for limited resources. We likewise wind up duplicating services, which can lead to squander and decrease in care quality. As leaders, we have an obligation to the neighborhoods we serve to collaborate care within our area. We owe it to each other to link and offer care that is budget-friendly, available and high quality..
In a little community, if we dont have those relationships, we end up competing for limited resources. As leaders, we have an obligation to the neighborhoods we serve to coordinate care within our region. One of the things I enjoy is reaching out to the neighborhood, comprehending what they require, and figuring out how to help better lives– the lives of the neighborhood we live and take part in. Personally, my household has actually gathered service here and at other medical facilities Ive worked. Ron Lewis: Weve actually leaned on our neighborhood amid the pandemic.
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One of the things I delight in is reaching out to the neighborhood, understanding what they need, and figuring out how to assist better lives– the lives of the community we participate and live in. Personally, my family has gathered service here and at other medical facilities Ive worked. I would not be a good example if I went somewhere else while telling others to come to my facility.
Stacey Gavrell: Just to echo what everybody else has shared– working in a place where you, your pals and neighbors get care is our purpose for getting up every day. When COVID occurred, we experienced a clamoring of individuals desiring to wait our nurses, doctors and the entire organization during that really vital early duration. That really affirms the connection, not just through crises, however likewise moving forward and taking a look at other opportunities where we as an organization can really incorporate in the community..