Press Ganey Acquires Doctor.com, Acquires Majority Stake in Binary Fountain

What You Should Know:

— Expanded technology platform allows industry-leading
management of companies online brand name and smooth Web-wide client acquisition
and commitment methods.

Founded in 2013, Doctor.com supplies the critical
infrastructure and integrations essential to allow modern digital experiences
for patients. Doctor.com clients benefit from best-in-class provider information,
robust physician and client engagement tools, and smooth integrations with
the most prominent healthcare directory sites, online search engine, social networks
platforms, and EHR/PM systems. As an outcome, thousands of clients, consisting of
200+ leading medical facilities and health systems, 30,000+ private practices, and
leading brands in the life sciences industry, have been empowered by Doctor.com
to enhance their digital presence and trustworthiness, increase patient trust, and
grow their organization.

Set Up Your Virtual Practice in 5 Minutes or Less with
Doctor.coms Turnkey Solution

Press Ganey today
announced the expansion of its market-leading healthcare consumerism platform
with the acquisitions
of Doctor.com and a majority equity stake
in Binary Fountain. These acquisitions produce the biggest health care
consumerism platform in the market that offers an unrivaled chance for
health systems and companies to drive digital patient acquisition, retention,
and credibility management strategies that will provide new levels of development and
commitment.

— Press Ganey advances the healthcare consumerism motion with acquisitions of Doctor.com and a majority stake in Binary Fountain.

Why It Matters

Financial information of the acquisition were not disclosed.

” This acquisition is game-changing for the industry. By combining data and insights from Press Ganeys 472 million consumer studies a year with next-generation technology, healthcare organizations can finally join their patient experience and client acquisition efforts within one powerful platform. This unified service drives performance enhancement, accelerates openness initiatives, and enhances the client experience,” said Andrei Zimiles, co-founder and CEO, Doctor.com. “As clients continue to shop for care in increasingly competitive digital channels, this groundbreaking brand-new platform from 3 leaders in the consumerism space offers health care companies the edge theyve been searching for.”

< The COVID-19 crisis significantly interrupted the health care industry and altered customer behavior. The result was enormous growth in telehealth services, with Press Ganey administering more than 15 million telemedicine studies year to date. Paired with more than 71% of clients looking for physician reviews online and 70,000 health-related Google searches each minute, these essential shifts have actually escalated the requirement for healthcare companies to boost and simplify the online health care client experience.