‘They transcend almost any industry’: 10 hospital execs predict the biggest tech, retail disruptors to healthcare

Muthu Krishnan, PhD, primary digital change officer at IKS Health (Burr Ridge, Ill.): Walmart in the retail clinic segment and Amazon for online prescription fulfillment.

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Friday, September 25th, 2020
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Lisa Prasad, vice president and chief development officer at Henry Ford Health System (Detroit): Apple.

Omer Awan, chief data and digital officer at Atrium Health (Charlotte, N.C.): Amazon and Walmart. However, Best Buy and Comcast can interrupt in a major method as well.

Peter Fleischut, MD, senior vice president and chief improvement officer at NewYork-Presbyterian Hospital (New York City): I believe Microsoft is a quite remarkable innovation giant, and the work it takes on is quite outstanding. I think the thing about technology giants is that they transcend nearly any market, so while they may not technically be associated with simply healthcare, I believe what theyve done is quite outstanding..

Editors note: Responses have actually been lightly edited for clearness and length.

John Brownstein, PhD, primary innovation officer of Boston Childrens Hospital: Google.

Concern: Which retail or tech giant will be the biggest disrupter to health care?.

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Tom Andriola, vice chancellor of IT and information at UC Irvine (Calif.): So numerous to call, however heres a couple of: Optum, Walmart, CVS and Amazon.

Daniel Durand, MD, chief innovation officer at LifeBridge Health (Baltimore): I believe theres a distinction between what the objective of the various groups is versus what they appear to be attaining in real time, however I would have to put my cash on Amazon..

Aaron Martin, executive vice president and chief digital and innovation officer at Providence (Renton, Wash.): I think its going to be a tie however in really different markets. In the millennial/commercial market, it will most likely be Amazon. Omkar Kulkarni, chief development officer of Childrens Hospital Los Angeles: There will not be simply one. The health care market is rapidly innovating, and nontraditional entrants from retail and tech are contributing to the sped up and typically disruptive development. I believe COVID-19 has actually been and will be a further driver to an already rapidly altering market.

Aaron Martin, executive vice president and chief digital and innovation officer at Providence (Renton, Wash.): I think its going to be a tie however in extremely various markets. In the millennial/commercial market, it will most likely be Amazon. And in the Medicare market, it will probably be Walmart..

Here, 10 chief innovation and digital officers from healthcare facilities and health systems throughout the U.S. share their forecasts on what companies will become the greatest tech and retail disruptors to health care.

Nick Patel, MD, chief digital officer of Prisma Health (Columbia, S.C.): Amazon.

Omkar Kulkarni, primary development officer of Childrens Hospital Los Angeles: There will not be just one. The health care market is quickly innovating, and nontraditional entrants from retail and tech are contributing to the sped up and often disruptive innovation. I think COVID-19 has actually been and will be a further catalyst to a currently rapidly altering industry.

From Amazon and Google to Walmart and CVS, tech and retail giants are changing the healthcare market and sustaining brand-new needs for development..