Q: Many individuals think of leveraging remote drug store services for medication order entry and confirmation. What other remote pharmacy services are possible to support patient care?
Editors Note: Responses were edited for length and clarity. Question: Where are you seeing remote drug store services being leveraged to enhance patient access to medication?
Kelly Morrison: Historically, remote pharmacy services were mainly leveraged in health centers to supplement healthcare facility drug store teams; especially those that did not supply 24/7 pharmacy services. While there is still a need for remote drug store services in intense care facilities, remote assistance is now being extended to post-acute care settings. At Cardinal Health, weve seen a growth of remote pharmacy services beyond intense care into behavioral health and long-lasting care facilities, community university hospital, retail drug stores, domestic settings and other alternate care websites. This shift is due, in part, to the altering reimbursement landscape driving the requirement for medical facilities to follow clients back into the community– and even to their houses– to enhance adherence to client care plans. This needs partnership with providers in the community to broaden drug stores reach to align with the patient throughout the care continuum. Its often a difficulty for post-acute facilities in specific to supply 24/7 drug store services to patients. As an outcome, remote pharmacy designs are an economical solution to support these websites, to assist drive medication adherence and make sure patient security for their patients..
Kelly Morrison: Historically, remote drug store services were mainly leveraged in hospitals to supplement health center drug store teams; particularly those that did not supply 24/7 drug store services. Remote pharmacy services can also help caregivers and clients with scientific concerns in post-acute facilities where pharmacy might not operate 24/7. A remote drug store model is also a fantastic asset to utilize in community drug stores or acute pharmacies to scale up and scale down staffing in times of requirement. Being supported on an ad-hoc basis by a remote drug store team permits the on-site drug store groups in both acute and post-acute settings to keep service levels and therefore, client safety and quality care, in spite of sudden demands in order volume.Another key benefit of remote pharmacy services is to assist the facility be prepared for emergency situation coverage needs. In summary, whether a severe care pharmacy in a health system, a retail neighborhood pharmacy or an alternate care pharmacy in a behavioral health or long-term care center, all clients benefit from a collective care technique that supplies a constant level of care throughout the continuum.
Q: What are the benefits of remote drug store services to community health care providers?KM: Ultimately, remote pharmacy groups supplement on-site drug stores to help drive medication adherence and support the facilities quality initiatives relating to broadened client care. When remote drug store services are utilized, it permits community healthcare companies to actually optimize their repayments through enhanced medication adherence, which drives favorable results; therefore, lowering general healthcare invest..
Remote drug store services can likewise assist caregivers and clients with scientific questions in post-acute facilities where drug store may not operate 24/7. This is where remote drug stores can be vital. In addition to medical information, remote drug store groups can process new medication orders after-hours and coordinate immediate shipment when essential..
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Pharmacys importance in the care continuum is well understood, lots of alternate care sites do not have the resources offered to supply on-site pharmacy services 24/7. As an outcome, more service providers are carrying out remote pharmacy services to supplement on-site staff to improve client results, explained Kelly Morrison, director of remote and retail drug store services at Dublin, Ohio-based Cardinal Health. Here, Ms. Morrison describes how companies are leveraging remote pharmacy services in a variety of post-acute care settings..
A remote drug store design is likewise a terrific possession to use in community pharmacies or severe drug stores to scale up and scale down staffing in times of need. Being supported on an ad-hoc basis by a remote pharmacy group allows the on-site drug store groups in both post-acute and intense settings to maintain service levels and therefore, patient safety and quality care, regardless of sudden demands in order volume.Another crucial advantage of remote drug store services is to help the facility be prepared for emergency protection needs. In summary, whether an intense care drug store in a health system, a retail community drug store or an alternate care drug store in a behavioral health or long-term care facility, all clients benefit from a collective care approach that supplies a constant level of care throughout the continuum.
Another method remote drug store services can be leveraged is to guarantee reliable client counseling. Increasingly more health systems today have a pharmacist speak with straight with patients to educate them on their medication( s) prior to being discharged from the hospital. The goal of the therapy is to guarantee that clients comprehend what they are taking, why they are taking it and how to take it properly to improve medication adherence when the patient heads back into the community; which, eventually drives enhanced outcomes. Remote pharmacists can be leveraged to offer the counseling through teleconferencing technology or by supplementing on-site pharmacist resources, as they are moved to work more straight with clients.
To get more information about Cardinal Health remote pharmacy services capabilities visit cardinalhealth.com/remotepharmacyservices.
As client volumes progressively shift to non-acute settings, providers are wanting to broaden the pharmacys reach to supply a consistent continuity of care beyond the health center. Scientific pharmacy work such as medication reconciliation and client education, to name a few, have actually the included advantage of maximizing care connection which, can enhance medication adherence..
KM: Remote pharmacy services can be leveraged in a number of ways. The very first is that they can be used to support medication reconciliation, which is important, specifically if a patient has multiple service providers or professionals. To produce a collaborated care experience, a patients profile of medications must be assessed holistically. Medical pharmacists are experts in offering this oversight; intervening when necessary to eliminate replicate therapies and preventable adverse drug occasions..
Alia Paavola –
Thursday, September 24th, 2020