Yale New Haven Health launches telehealth community support program for COVID-19 patients, clinicians

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Neighborhood members and regional school trainees take part in the program by making cards, which are then photographed, collected and digitally displayed on a rotating basis on patients TVs.

” We understand this is a time of loneliness and isolation for numerous clients and relative,” stated Brittany Branson, Yale New Haven Health patient experience medical director, according to a Sept. 22 press release. “The Cards from the Community program, first executed this previous spring, continues to share cards from local school children and community companies revealing hope, gratitude and well wants for patients and staff.”.

With patient visitation policies limited due to the COVID-19 pandemic, Yale New Haven (Conn.) Health System developed a program that shows cards of assistance on client televisions and on public digital screens throughout its health centers.

Jackie Drees –
Tuesday, September 22nd, 2020

TeleHealth Services is also working to release the Cards from the Community program in additional hospitals.

The health system partnered with client engagement and audiovisual tech company TeleHealth Services to release the program. Yale New Haven Health executed the Cards from the Community program in the spring when no patient visitors were allowed at the six-hospital health system and deliveries to patients, consisting of cards and flowers, were prohibited for security purposes.

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