Utah’s coronavirus contact tracing app had only 200 users: 3 reasons why widespread adoption failed

Jackie Drees –
Tuesday, September 8th, 2020
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After discovering low user adoption of the app, dubbed Healthy Together, the Utah health department closed down its area tracking feature in July and rotated consumer technique. The app is now concentrated on functions such as passing on COVID-19 test results and digital symptom checks at schools and work environments.

When Utah tapped tech developer Twenty to create its $6 million COVID-19 contact tracing app this spring, the state health department later on needed to move equipments when only 200 individuals had actually downloaded the app, according to The New York Times.

3 factors why prevalent adoption stopped working:.

1. Utah state officials informed the NYT that lots of people were reluctant and had privacy issues about sharing their place by means of the Healthy Together app.

2. The state also did not promote much information or explain how the app may be handy to curb COVID-19 exposure.

3. Individuals do not necessarily rely on federal governments or tech business when it comes to call tracing due to the fact that it can be “weird or humiliating to inform a public health authorities who you might have exposed to an unsafe infection,” according to the report.

The brand-new Healthy Together app also includes resources for users such as details on which close-by restaurants provide dine-in meals and surveys to examine possible COVID-19 signs for individuals who work in some health care centers and colleges.

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