Becker’s Clinical Leadership Virtual Event: 5 Qs with Dr. Ajay Kumar, chief clinical officer of Hartford HealthCare

Mackenzie Bean –
Thursday, September 3rd, 2020
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Ajay Kumar, MD, executive vice president and chief medical officer of Hartford (Conn.) HealthCare, will serve on the panel, “Top Priorities for Chief Clinical Officers in 2020 and Beyond.”.

As part of an ongoing series, Beckers is speaking to health care leaders who plan to speak at the first Beckers Healthcare Clinical Leadership Virtual Event Sept. 9-10.

Editors note: Responses have been gently modified for design and clarity.

To read more about the conference and Dr. Kumars session, click on this link.

Concern: What scientific initiative is using up the most of your time and attention right now?

Dr. Ajay Kumar: There are three:.

Clinical redesign to decrease systemwide variation and enhance cost structure.
COVID-19 revival planning.
Patient and quality safety improvement throughout the continuum of care and not restricted to intense centers.

Q: What is your biggest client care issue amid the pandemic, and how are you working to resolve it?

We also developed a peer support process, which involves actively reaching out to high-risk areas to provide real-time assistance. We are also maintaining our existing focus on security, discipline around COVID-19 screening (both clients and colleagues) and social-distancing efforts.

Q: Whats one lesson you found out early in your profession that has assisted you lead in healthcare?

AK: I have actually always believed that authenticity and stability with relationships is crucial to lead. A constant attention to what matters most with clearness, agility and seriousness is how I work..

Q: Whats the most crucial method scientific leaders can support their groups well-being and resilience throughout the pandemic?

AK: Listening and a compassionate method is the first action. Acknowledging the stress points and making a sincere effort to enhance processes for colleagues is very important..

Q: Where are the biggest chances for client security or quality enhancements in 2020 and beyond?

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Creating a system of care ready for emerging pathogens.
Development geared towards safety in healthcare.
House care delivery model optimization.
Reduce harm during shift.

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AK: I will share 4:.

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AK: One issue is colleague health. We also developed a peer support process, which involves actively reaching out to high-risk areas to supply real-time assistance. We are also maintaining our current focus on safety, discipline around COVID-19 screening (both clients and colleagues) and social-distancing efforts.

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