CVS leader told staff not to alert patients their prescriptions were filled by someone with COVID-19, report says

The leaked e-mail asked pharmacy employees to track down which prescriptions were filled by an employee who tested positive for COVID-19 and eliminate them from the shelves. If a patient had currently picked up one of the prescriptions, the e-mail stated it was standard policy not to make an outreach call.

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The CVS spokesperson stated its CVS policy to enable employees to work even if theyve been exposed to someone with COVID-19. The company permits asymptomatic workers who have not checked positive but have been exposed to COVID-19 to work if they use surgical masks, monitor themselves for symptoms and have their temperature level taken in the past and after every shift for 14 days after exposure, the spokesperson told Business Insider. Employees are likewise enabled to request time off to quarantine if they are exposed to a co-worker who checked favorable.

A CVS spokesperson informed Beckers: “When were informed about a drug store staff members medical diagnosis, as a matter of precaution any prescriptions filled while that worker worked in the pharmacy that have not been chosen up will be quarantined and changed with brand-new item.

If they informed clients about validated COVID-19 cases amongst CVS personnel members, a pharmacy professional in Georgia shared the e-mail and stated workers were threatened with discipline or termination. Fourteen CVS workers around the U.S. informed Business Insider that CVS has a pattern of bullying personnel and ignoring the safety of both personnel and clients..

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A CVS representative told Business Insider, “It is not our policy to restrict our pharmacies from notifying patients if their prescription was filled when an employee who tested positive for COVID-19 worked in the pharmacy.”.

A CVS district leader told personnel not to inform clients their prescriptions were filled by someone who evaluated favorable for COVID-19, according to a dripped e-mail shown Business Insider..

The CVS spokesperson stated its CVS policy to allow workers to work even if theyve been exposed to somebody with COVID-19. The company permits asymptomatic workers who have not checked favorable but have actually been exposed to COVID-19 to work if they wear surgical masks, monitor themselves for symptoms and have their temperature level taken before and after every shift for 14 days after direct exposure, the spokesperson informed Business Insider. Workers are also allowed to demand time off to quarantine if they are exposed to a colleague who evaluated positive.

A CVS spokesperson told Beckers: “When were notified about a drug store staff members medical diagnosis, as a matter of safety measure any prescriptions filled while that worker operated in the pharmacy that have actually not been gotten will be quarantined and replaced with brand-new item. For patients whove currently received their prescriptions, we cooperate with regional departments of health and supply patient contact details as asked for. In these scenarios, clients– if they pick to– can return and replace medications.”.

The Georgia professional told Business Insider that after one of their colleagues began showing signs and tested positive for COVID-19, personnel who worked carefully with that person were informed not to get tested due to the fact that they couldnt have anyone else out of work..