3 ways to prepare for new normal post COVID-19 ‘creative destruction’: Montefiore Health System

In Frontiers of Health Services Managements Fall 2020 problem, Adrin Mammen, vice president and client gain access to improvement officer at Montefiore Medical Center, highlighted the health systems fast reaction to development efforts.

Montefiore is moving on with extra inpatient telehealth initiatives consisting of teleneurology, telepsychiatry and remote patient monitoring.

Jackie Drees –
Friday, August 28th, 2020
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When the COVID-19 virus struck Montefiore Health System, the New York City-based health system rapidly rolled out initiatives consisting of telehealth visits, patient-facing chatbots and contactless care.

” Fortunately, system leadership was not run the risk of averse; Montefiore was all set to experiment for a potential reward,” Mr. Mammen composed. “The COVID-19 crisis sparked transformative work– innovative damage. With the infection moving quickly, we made development happen.”.

Here are 3 ways Montefiore advises to keep pushing forward development efforts and attain a brand-new normal in reaction to COVID-19, according to Mr. Mammen..

After establishing Montefiores 24/7 tele-ICU command center in March, the health system has actually continued to broaden virtual care efforts to permit medical staff from any center to receive on-demand critical care knowledge from a physician operating in the command center. The center is equipped with tech to keep track of real-time essential signs, ultrasound outcomes and electrocardiograms from ICUs throughout the system and suppliers can now manage care of more clients throughout several medical facility places.

1. Continue applying real-time analytics through its main command center to maintain management of health center bed availability, individual protective equipment and supplies and phone volumes, amongst other factors.

2. Place a higher emphasis on expert system and its capability to reframe existing health care delivery designs to satisfy changing needs, such as chatbots to assist triage patients and connect them with additional resources.

3. Adjust COVID-19 testing and related services to satisfy patient demand ahead of the prospective spike in cases and development in the coming influenza season. Montefiore is preparing to have adequate screening kits, areas and laboratory capacity by comparing projections to the spring peak of COVID-19 cases.

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” Fortunately, system leadership was not run the risk of averse; Montefiore was ready to experiment for a potential payoff,” Mr. Mammen composed. “The COVID-19 crisis sparked transformative work– creative destruction. Adjust COVID-19 testing and associated services to fulfill patient need ahead of the prospective spike in cases and development in the coming influenza season. Montefiore is preparing to have sufficient screening packages, locations and laboratory capacity by comparing projections to the spring peak of COVID-19 cases.