4 updates on Lyft’s provider, payer partnerships

Four updates to know:.

Ride-share company Lyft released data on how it is helping healthcare facilities and health insurance improve preventive care access, emergency clinic overuse and general experience for Medicaid patients.

Morgan Haefner –
Wednesday, August 19th, 2020
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1. Lyft partners with numerous big medical facility systems, including St. Louis-based Ascension, Nashville, Tenn.-based HCA Healthcare and Chicago-based CommonSpirit Health. Among Lyfts partners– Alameda Health System Highland Hospital in Oakland, Calif.– saw a 73 percent decline in no-shows for medical care visits and $400,000 in yearly savings by using Lyfts on-demand transport system, Megan Callahan, vice president of healthcare at Lyft, told Beckers..

2. In 2018, AmeriHealth Caritas DC, a Medicaid strategy serving more than 100,000 citizens of the District of Columbia, partnered with Access2Care, a nonemergency medical transport manager that works with Lyft. AmeriHealth Caritas DC saw a 40 percent decrease in ER use and a 12 percent reduction in ambulance use among the 11,400 members who utilized the transportation service.

3. Another Medicaid insurer, Centene Corp., started dealing with its transportation managers to introduce Lyft pilot programs at 4 of its subsidiary health insurance in 2018. To date, those subsidiaries have actually seen a 66 percent decline in rider complaints, and typical wait times have actually fallen from 28 minutes to seven minutes.

4. Medicaid insurer Amerigroup Tennessee, which partnered with Lyft in 2019, has seen a 50 percent reduction in primary care gaps and a 44 percent increase in medical care gos to among members utilizing the transportation service..

Lyft partners with a number of big health center systems, including St. Louis-based Ascension, Nashville, Tenn.-based HCA Healthcare and Chicago-based CommonSpirit Health. In 2018, AmeriHealth Caritas DC, a Medicaid plan serving more than 100,000 homeowners of the District of Columbia, partnered with Access2Care, a nonemergency medical transport supervisor that works with Lyft. AmeriHealth Caritas DC saw a 40 percent decline in ER use and a 12 percent decline in ambulance use among the 11,400 members who used the transportation service.

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Another Medicaid insurance provider, Centene Corp., began working with its transport managers to launch Lyft pilot programs at four of its subsidiary health strategies in 2018.

To find out more about the programs, click here..

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