32 pharmacies ranked by customer satisfaction

Health Mart (905 ).

Winn Dixie (883 ).

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Sams Club (885 ).

Excellent Neighbor Pharmacy (915 ).

The premier mail-order pharmacies, together with their index rating out of 1,000:.

CVS/pharmacy (845 ).

Express Scripts (871 ).

Katie Adams –
Thursday, August 6th, 2020

Wegmans (904 ).

ShopRite (876 ).

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Aetna Rx Home Delivery (845 ).

OptumRx (886) (tie) Kaiser Permanente Pharmacy (886) (tie).

Kroger (866 ).

Stop and Shop (871 ).

Albertsons (867 ).

The J.D. Power 2020 U.S. Pharmacy Study, launched Aug. 5, determines customer complete satisfaction by surveying more than 12,000 consumers who filled a prescription in the three months prior to the survey duration of May to June. J.D. Power looks at metrics such as cost, customer care, and billing and payment services to identify its rankings.

King Soopers (837 ).

Cigna Home Delivery Pharmacy Program (861 ).

CVS Caremark (852 ).

Good Neighbor Pharmacy was the highest-ranked drug store in the U.S. for the second year in a row in terms of client complete satisfaction, according to consumer insight firm J.D. Powers yearly drug store satisfaction study.

Giant Eagle (844 ).

Rite Aid (861 ).

Safeway (829 ).

Publix (889 ).

Hy-Vee (843 ).

Walmart Pharmacy Mail Services (876 ).

AllianceRx Walgreens Prime (828 ).

Walmart (850 ).

The premier chain brick-and-mortar pharmacies for consumer satisfaction, along with their index score out of 1,000:.

H-E-B (878 ).

The premier mass merchandiser brick-and-mortar drug stores for client fulfillment, along with their index rating out of 1,000:.

The top-rated grocery store brick-and-mortar drug stores for customer complete satisfaction, together with their index score out of 1,000:.

Costco (870) (tie) CVS/pharmacy inside Target (870) (tie).

Frys Pharmacy (860) (tie) Giant (860) (tie).

Walgreens (849 ).

Humana Pharmacy (904 ).

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