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The greatest U.S. bank by combined property blamed a “technical concern” for what it called “postponed updates.”
Chase Bank acknowledged reports of some consumers seeing inaccurate balances in their checking accounts and stated the problem has now been solved.
JP MORGAN CHASE & & CO. 92.59
Get on it !!”.
” If you receive any text, e-mail or call concerning uncommon activity on your bank account requesting individual information including your #SocialSecurity number or PIN, do not reply! Its a scam,” the cops department composed.
According to the Atlanta Journal-Constitution, the preliminary tweet from the department included a particular recommendation to Chase consumers which was later deleted and replaced.
” Yes, #ChaseBank is experiencing technical problems,” the department composed, according to AJC. ” No, do not respond to any texts, emails or calls requesting your personal information such as your #SocialSecurity Number or PIN. Know phishing frauds: safeguard your tough made [money]”. According to JPMorgan Chases first quarter earnings report for 2020, the company has more than 53 million active digital users, with more than 38 million who utilize mobile banking.
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Some consumers remained in complete shock, like one user who tweeted, ” Why am I waking up to news that Chase bank has been hacked??? My stress and anxiety can not manage this. #chasebank.”.
” We resolved this issue as of 9AM ET and accounts now reveal current balances,” Chase stated.
Get on it !!”.
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NYPD Housing PSA 7, a New York City Police Department (NYPD) department based in the Bronx, alerted bank account owners on Twitter to watch out for prospective phishing frauds.
” If you get any text, email or call regarding uncommon activity on your checking account requesting individual information including your #SocialSecurity number or PIN, do not respond! Its a scam,” the police department composed. “Protect your difficult earned [cash]”.
Another user revealed their anger towards the bank, tweeting “@ChaseSupport you men have some explaining to do … WHERES MY MONEY!”.
COMMUNITY BANKS SHINE DURING PPP LOAN RUSH AS BIG BANKS FALL SHORT: FBN INVESTIGATION.
There were likewise complaints of interruptions on the Chase Bank app from customers attempting to take a look at their account balances and current transaction history.
US BANKS HAVE GROWN BY $2T IN DEPOSITS SINCE CORONAVIRUS PANDEMIC STARTED.
Customers grumbled early Sunday about the inaccurate account balances.
” @Chase @Chasesupport app is down im missing cash no recent deals,” one user reported.
” We understand some customers reporting seeing incorrect balances in their bank account overnight,” Chase tweeted Sunday. ” This was brought on by a technical issue that delayed updates on what displayed on Chase Mobile & & Chase Online.”.
” Really @Chase @Chasesupport … no one manning the phones or digital assistance until tomorrow morning!?,” one user said. “I like countless others have a home loan payment due today that simply disappeared from my account overnight.”.